IndiGo, India’s largest airline, is facing one of its worst operational crises with mass flight cancellations and severe delays across major airports, leading to widespread passenger disruption and regulatory scrutiny. The Directorate General of Civil Aviation (DGCA) and the Ministry of Civil Aviation have sought explanations and asked the carrier to fast-track refunds, which have reportedly crossed ₹600 crore, even as InterGlobe Aviation’s stock has come under pressure. IndiGo has set up a crisis management group and launched a reboot of crew and aircraft scheduling, with the management expressing confidence that operations will stabilise around December 10 and flight numbers are...
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Civil aviation ministry has directed the airline to begin compensating passengers hit by mass flight cancellations earlier this month; IndiGo has said ₹10,000 vouchers will be issued starting Dec 26
IndiGo cancelled around 149 flights for Friday and Saturday, as per its website
Updated On : 19 Dec 2025 | 10:47 PM ISTThe four-member panel constituted by the Directorate General of Civil Aviation (DGCA) is expected to finalise its report soon
Updated On : 19 Dec 2025 | 1:03 PM ISTInterGlobe, in its plea, contended that the levy of Customs duty on such re-imports was unconstitutional and amounted to double levy on the same transaction
Updated On : 19 Dec 2025 | 12:10 PM ISTThe airline said reduced visibility in the early hours could affect flight operations, leading to delays or schedule changes
Before the crisis, the airline operated a total of 2,300 flights per day - about 2,000 domestic and about 300 international
From aviation to finance, regulatory failures marked India's economy in 2025, exposing weak state capacity and the urgent need to redesign how regulators function
The CCI first conducts a preliminary inquiry based on the information received, and then, based on the findings, it directs the Director General's office to start a formal investigation
IndiGo CEO Pieter Elbers said the focus of the airline is now to solidify operations and to ensure that the operations are stable as the bad weather and IROPS season begin this week
The committee did not take any view and decided to wait till the report of the ongoing investigation ordered by the civil aviation ministry comes, the sources said
Their entry directly into the top three comes amid one of the most tumultuous periods for the airline in recent times
IndiGo emerged as India's largest international carrier in July-September 2025, overtaking the Air India group in passenger traffic amid capacity cuts and aircraft constraints at Tata-owned airlines
The Delhi High Court on Wednesday refused to entertain a PIL seeking to direct the Centre and Indigo airline to pay four times the compensation of the full ticket price to all passengers whose tickets were cancelled during November and December after the new Flight Duty Time Limitation (FDTL) rollout. A bench of Chief Justice Devendra Kumar Upadhyaya and Justice Tushar Rao Gedela said it has already taken cognisance of the issue in another public interest litigation (PIL) and granted liberty to the petitioner to seek intervention in the pending petition. "We don't see any reason as to why the concerns raised here cannot be taken up in the earlier petition. The jurisprudence developed by the Supreme Court and high courts around PILs permits the court to expand the scope of a petition in public interest. "We decline to entertain this petition with liberty to the petitioner to seek intervention in the pending petition. The writ petition stands disposed of," the bench said while dictati
A PIL has been filed in the Delhi High Court seeking to direct the Centre and Indigo airline to pay four times the compensation of the full ticket price to all passengers whose tickets were cancelled during November and December after the new Flight Duty Time Limitation (FDTL) rollout. The public interest litigation, which will come up for hearing on Wednesday before a bench of Chief Justice Devendra Kumar Upadhyaya and Justice Tushar Rao Gedela, also sought an enquiry by a retired judge or Lokpal to identify the negligence and lapses of the Directorate of Civil Aviation (DGCA) in precipitating the crisis. The petition further sought to direct the Union Ministry of Civil Aviation and the Department of Consumer Affairs to initiate a "class action suit" according to the provisions of the Consumer Protection Act against Indigo for the suffering and damages caused to the passengers due to the crisis in the last couple of months. According to the petitioner, Centre for Accountability and
The four-member panel, set up by Director General of Civil Aviation Faiz Ahmed Kidwai to investigate large-scale operational disruptions at domestic carrier IndiGo earlier this month, visited the airline's headquarters on Monday as part of the ongoing probe, sources said. During the visit, they said, the panel members checked multiple aspects of the operations that could have resulted in the disruptions. "The panel members visited IndiGo headquarters on Monday. They remained there throughout the day to take the ongoing probe ahead," a source privy to information told PTI. During the visit, said another source, the probe panel checked multiple aspects of operations, including infrastructure that could have resulted in such a large-scale disruption of services. The four-member panel, comprising Joint DG Sanjay Brahamane, Deputy Director General Amit Gupta, senior Flight Operations Inspector Kapil Manglik, and FOI Lokesh Rampal, has been tasked with identifying the root causes of ...
The Supreme Court on Monday refused to entertain a PIL seeking judicial intervention into the issue of cancellation of hundreds of flights by IndiGo, and asked the petitioner to move the Delhi High Court with the grievances. The Delhi High Court, on December 10, questioned the central government for not taking timely action to check the crisis caused by IndiGo flight cancellations and asked why the situation was allowed to precipitate, with lakhs of passengers stranded and other airlines charging hefty fares. It was hearing a PIL seeking directions to the Centre to provide support and refunds to passengers affected by the cancellation of hundreds of flights by IndiGo. On Monday, a bench comprising Chief Justice Surya Kant and justices Joymalya Bagchi and Vipul M Pamcholi took note of the submissions of petitioner Narendra Mishra that the plea needed a hearing at the top court and said the high court is already seized of another similar PIL. The bench asked Mishra to approach the hi
Recent Airbus A320 groundings and IndiGo flight disruptions have put India's fast-growing aviation sector under the spotlight, raising questions over fleet reliability and safety oversight
The budget airline said in a post on X it was in the process of identifying flights where customers were severely impacted and stranded at airports on December 3, 4 and 5
IndiGo has approached the Delhi High Court seeking a refund of over ₹900 crore paid as customs duty on aircraft engines and parts re-imported after repairs abroad, alleging double levy and illegality
IndiGo has asked the Delhi High Court to direct customs authorities to refund over ₹900 crore it paid under protest on aircraft engines and parts re-imported after repairs